John Fluevog Willow - Black | Mary Jane Heels

SHIPPING & DELIVERY

We are committed to improving our service and our customers' shopping experience. We use different methods of delivery because such application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. We are able to deliver our goods to most countries in the world.
Under the normal circumstances, it takes us 1-2 days to process your order. After the goods are delivered, we will send the tracking number for your order to you through E-mail.
Delivery assured! If your goods are lost or checked, we will deliver them again.
Cautions:
• If you provide us with a false address, we are not responsible for redelivering the goods.

RETURNS & EXCHANGES

We accept returns within 30 days of receipt for most items in new condition and return shipping is FREE!

Note:

• 1. Items received within 30 days from the delivered date.
• 2. Items must be returned unwashed, unworn, undamaged and in original packaging with tags attached.
• 3. Customers are responsible for return shipping.
• 4. Final Sale items cannot be returned, refunded or exchanged.

Return policy It is guaranteed that our products will meet every customer's needs. If you are not satisfied with the goods you have purchased for some reason, we will be willing to return or change the products for you, or get you a refund.